Privacy Policy

Corporate Majdoor (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website corporatemajdoor.life and make purchases from us.

This policy is drafted in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) of India and the Information Technology Act, 2000 along with its applicable rules. We are also mindful of international standards including the EU General Data Protection Regulation (GDPR) for any users accessing our services from outside India.

We collect the following categories of personal data:

Information you provide directly:

• Name, email address, phone number, and shipping/billing address when you place an order or create an account.
• Payment information (processed securely through third-party payment gateways; we do not store card details).
• Communications you send to us (support tickets, emails, feedback).
• Newsletter subscription preferences.

Information collected automatically:

• Device information (browser type, operating system, device type).
• IP address and approximate geographic location.
• Pages visited, time spent on pages, and navigation patterns.
• Referring website or source.
• Cookies and similar tracking technologies (see Cookies section below).

We use the information we collect for the following purposes:

• Order fulfilment: Processing, shipping, and delivering your orders; sending order confirmations and tracking updates.
• Customer support: Responding to your enquiries, resolving issues, and processing returns/refunds.
• Account management: Maintaining your account, order history, and preferences.
• Communication: Sending transactional emails, newsletters (only with your consent), and important service updates.
• Website improvement: Analysing usage patterns to improve our Website, products, and user experience.
• Legal compliance: Complying with applicable laws, regulations, and legal processes.
• Fraud prevention: Detecting and preventing fraudulent transactions and other illegal activities.

Under the DPDP Act, 2023, we process your personal data based on your consent or for legitimate uses as defined under the Act. You may withdraw your consent at any time by contacting us.

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted third-party vendors who assist us in operating the Website, processing payments, shipping orders, and analysing data. These providers are contractually obligated to protect your data.
• Shipping partners: Courier and logistics companies for order delivery (name, address, phone number).
• Payment processors: Secure payment gateways for transaction processing.
• Legal requirements: When required by law, regulation, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Our Website uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for the Website to function properly (e.g., cart functionality, authentication).
• Analytics cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics).
• Preference cookies: Remember your settings and preferences for a better experience.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

We implement reasonable security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit.
• Secure, encrypted database storage.
• Access controls limiting data access to authorised personnel only.
• Regular security assessments and monitoring.

As required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we maintain reasonable security practices and procedures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Under the DPDP Act, 2023 and applicable data protection laws, you have the following rights as a Data Principal:

• Right to access: You may request a summary of your personal data that we process.
• Right to correction: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to withdraw consent: You may withdraw your consent for data processing at any time.
• Right to grievance redressal: You may raise grievances regarding data processing with our designated Grievance Officer.
• Right to nominate: You may nominate another individual to exercise your rights in case of your death or incapacity.

To exercise any of these rights, please contact us at help@corporatemajdoor.life. We will respond to your request within 30 days.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

• Account data: Retained as long as your account is active. You may request deletion at any time.
• Order data: Retained for a minimum of 8 years as required under Indian tax and commercial laws.
• Communication records: Retained for up to 3 years for quality and training purposes.
• Analytics data: Aggregated and anonymised data may be retained indefinitely.

When personal data is no longer required, it will be securely deleted or anonymised.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

• Email: help@corporatemajdoor.life
• Brand: Corporate Majdoor
• Website: corporatemajdoor.life

For grievances related to data protection, you may also contact the Data Protection Board of India as established under the DPDP Act, 2023.